Your personal information matters. This Privacy Policy explains exactly what data 9kboos collects, why we collect it, how it is used, and what rights you have over your own information.
We collect only what is necessary to run your account, process your PKR transactions, and keep the platform secure. We do not sell your data. You can request access or deletion at any time.
Privacy is not a checkbox for us — it is part of how we operate the platform every single day.
9kboos collects only the information that is genuinely needed to operate your account, process deposits and withdrawals in PKR, verify your identity, and keep the platform secure. We do not collect data speculatively or for purposes we cannot clearly justify.
All personal data held by 9kboos is stored using industry-standard encryption and access controls. Financial information related to your JazzCash, Easypaisa, or bank transactions is handled with the same level of security as your account credentials.
Your personal data is not sold, rented, or traded to third parties for marketing or commercial purposes. The only situations in which data is shared with outside parties are those described in this policy — and only where it is necessary for the platform to function.
You have the right to access the data we hold about you, request corrections, ask for deletion where applicable, and withdraw marketing consent at any time. These are not theoretical rights — contact our support team to exercise any of them directly.
Every category of data we collect is used for a specific, stated purpose. We do not use your data in ways that have not been disclosed. If our data practices change in a material way, we will notify you through your registered contact details before those changes take effect.
9kboos does not store full card numbers or complete mobile wallet credentials on our servers. Payment processing is handled through secure third-party payment systems. Your PKR transaction data is retained only as long as required for account management and dispute resolution.
By using the 9kboos platform — whether browsing, registering, depositing, or playing — you acknowledge that you have read and understood this Privacy Policy. If you have questions about how your data is handled, contact us before using the platform.
This Privacy Policy ("Policy") describes how 9kboos ("we," "us," "our") collects, uses, stores, and protects personal information relating to individuals who use the 9kboos website at 9kboos.org and associated platform services ("the Platform").
9kboos is an online gaming and sports betting platform designed for players in Pakistan. All services are provided in PKR and are accessed through our website and Android application. This Policy applies to all players, visitors, and registered account holders who interact with the Platform in any capacity.
We are committed to handling your personal data responsibly and with respect for your privacy. This Policy is written to be clear and readable — not to obscure what we actually do with your information behind legal language that nobody wants to work through.
This Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which form part of your overall agreement with 9kboos. These documents together govern your relationship with the Platform.
We collect different categories of personal data depending on how you interact with the Platform. Below is a clear breakdown of what we collect and when.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (for verification) | At registration or KYC verification |
| Contact Data | Mobile number, email address | At registration |
| Financial Data | JazzC ash / Easypaisa / Raast account reference, bank details, transaction amounts in PKR | When you deposit or withdraw |
| Technical Data | IP address, device type, browser, operating system | Automatically when you visit the site |
| Usage Data | Pages visited, games played, bets placed, session duration | Automatically during platform use |
| Communications Data | Support chat transcripts, emails sent to us | When you contact support |
| Preference Data | Marketing opt-ins, game preferences, language settings | When you update account settings |
We do not collect sensitive categories of personal data such as biometric data, health records, political opinions, or religious beliefs. We also do not collect data from children under the age of 18 — see Section 11 for our under-18 protection measures.
Some data is collected automatically through cookies and similar tracking technologies when you visit the Platform. Please refer to Section 8 for a full explanation of how cookies work on 9kboos.
Every piece of data we collect is used for a specific, stated purpose. We do not use your information in ways that have not been disclosed in this Policy. The main purposes for which we process your data are:
We will not use your data for any purpose that is incompatible with the purposes listed above without first informing you and, where required, obtaining your consent.
We process your personal data only where we have a lawful basis for doing so. The main legal bases on which we rely are:
We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. The following general retention principles apply:
When data is no longer required, we delete or anonymise it in a secure manner. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for analytical purposes.
9kboos takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
While we take every reasonable precaution, no online platform can guarantee absolute security. You play an important role in keeping your account safe — use a strong, unique password, do not share your login details with anyone, and contact support immediately if you suspect unauthorised access to your account.
Enable two-step verification if available in your account settings. Never share your OTP or password with anyone — including people claiming to be 9kboos support. We will never ask for your full password.
9kboos uses cookies and similar technologies to operate the Platform and improve your experience. Cookies are small text files placed on your device when you visit the site. They help us remember your preferences, keep you logged in between sessions, and understand how the platform is used.
Types of cookies we use:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 9kboos, though some personalisation features may not work as expected. Continuing to use the Platform without changing your cookie settings indicates your acceptance of essential cookies.
As a 9kboos player, you have a number of rights over the personal data we hold about you. These are genuine rights that you can exercise by contacting our support team.
To exercise any of these rights, please contact our support team using the details in Section 13. We aim to respond to all data rights requests within 30 days. In complex cases we may require additional time, and we will notify you if this is the case.
With your consent, 9kboos may send you promotional communications about bonuses, new games, PSL betting markets, T20 cricket events, seasonal promotions, and platform updates. These communications may be sent by email, SMS, or in-app notification depending on your contact preferences.
You can opt out of marketing communications at any time by:
Opting out of marketing will not affect transactional communications such as deposit confirmations, withdrawal updates, account security alerts, or support responses — these are sent as part of the service and are not marketing.
9kboos is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. During registration, players are required to confirm they are of legal age. Where there is any doubt, we reserve the right to request age verification documentation.
If we become aware that personal data has been collected from a person under 18 — whether through registration or any other means — that account will be immediately closed, any associated funds will be handled in accordance with our Terms and Conditions, and all personal data collected will be deleted.
Parents and guardians are encouraged to use parental control software to restrict access to online gaming platforms. If you believe a minor has accessed or registered on 9kboos, please notify us immediately so we can take appropriate action.
All players must be 18 years of age or older to register and use 9kboos. Age verification may be requested at any time. Underage use of the platform is strictly prohibited and will result in immediate account closure.
9kboos may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable laws. The date of the most recent update is shown at the top of this page.
When we make material changes to this Policy — changes that meaningfully affect how your data is collected or used — we will notify you through your registered email address or via an in-platform notification before those changes come into effect.
Your continued use of the Platform after a Policy update constitutes your acceptance of the revised terms. If you do not agree with an update, you should stop using the Platform and may request account closure by contacting support. Previous versions of this Policy are available on request.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal information has been handled, please get in touch with our support team. We are committed to responding to all privacy-related enquiries promptly and thoroughly.
For general platform questions, visit our FAQ page. For information about responsible gaming tools, deposit limits, and self-exclusion, visit our Responsible Gaming page.
Contact us at [email protected] for any data access, correction, or deletion request. Please include your registered mobile number or email so we can locate your account and respond efficiently.
Now that you know exactly how 9kboos handles your personal information, create your free account, deposit in PKR via JazzCash or Easypaisa, and enjoy cricket betting, casino games, and bingo with complete confidence.